AMC’s Roy D. Chapin Jr. succumbed to the illusion of bigness

1980 AMC brochure cover with picture of American Center building

When writing a story about the 1974 AMC Ambassador, I came across American Motors car brochures for 1979 and 1980 that took the unusual step of picturing the company’s headquarters in Southfield, Michigan. In the 1979 brochure the building was described as “symbol of the growth that has taken the company far beyond its pioneering role as a manufacturer of passenger cars.”

AMC’s new headquarters were completed in 1975 as part of an ambitious corporate expansion and modernization effort. The building was as good of a metaphor as any for the tenure of Roy D. Chapin Jr. When he became CEO of American Motors in 1967, he proceeded to take the automaker in very different directions than his much more cautious predecessors.

Roy D. Chapin Jr. discards AMC’s penny-pinching ways

Roy D. Chapin Jr.
Roy D. Chapin Jr.

AMC’s organizational DNA primarily grew out of the Nash Motor Company. Founder Charles Nash ran such a “lean operation in terms of raw materials and finished automobiles” that his was the only automaker other than General Motors to generate a profit in 1932 (Hyde, 2009; p. 52). Nash once stated in an interview, “I never made money by gambling, but by thrift” (Hyde, 2009; p. 54).

Although his successor, George Mason, moved the automaker into new markets and merged it with the Hudson Motor Car Company, his replacement — George Romney — echoed Nash’s approach by pruning the product range so dramatically that from 1958 to 1962 American Motors didn’t even offer a single two-door hardtop model. That was a basic violation of industry groupthink prevalent during the post-war era.

Also see ‘George Romney made eight big mistakes at AMC’

Even Romney’s more expansionist successor, Roy Abernethy, couldn’t hold a candle to Chapin’s high-stakes gambling. The son of Hudson cofounder Roy Chapin is best known for AMC’s purchase of Jeep in 1970. However, during the course of his 10-year tenure, the company also diversified into transit buses, tractors and plastics. Perhaps most importantly, by 1975 AMC’s passenger-car line sprawled across four distinct body shells — twice as many as a decade earlier under Abernethy.

1965 Rambler Marlin

1978 AMC Matador coupe
Both Abernethy’s Rambler Marlin (top) and Chapin’s Matador coupe sold poorly, but the latter had completely unique sheetmetal — which made it a much bigger money loser (Old Car Brochures).

Historian Patrick R. Foster noted that “AMC had made itself successful by building cars on shared bodies; it cut tooling costs by a large percentage. Now (in the mid-70s) it was going in the opposite direction. . . .” (2013, p. 139).

Fixed costs prove too high to survive sales decline

The added fixed costs proved to be a fatal problem as sales declined in the second half of the 1970s. Even in the relatively good year of 1975 AMC lost $27.5 million despite retailing 296,000 passenger cars (Foster, 2013). That level of volume was 56,000 units above the break-even point in 1972 (Hyde, 2009).

1955-78 American Motors production

To make matters worse, Chapin threw away another strategy that had long helped the company increase its economies of scale. Most of the new designs introduced during his tenure were stylish two-door coupes rather than more practical sedans and wagons that could generate fairly consistent sales throughout an unusually long production cycle.

1979 AMC Pacer
Even if Pacer sales hadn’t collapsed, the car’s unusual shape didn’t lend itself to a full line needed to amortize the platform’s high costs (Old Car Brochures).

As a case in point, Chapin invested upwards of $100 million on the Matador coupe and Pacer (Foster, 1993). The success of both of these cars primarily depended upon the public’s acceptance of their controversial styling. Chapin lost both gambles: Sales fell off so quickly for each car that it is unlikely AMC came anywhere close to recovering their cost of development.

AMC builds new headquarters right before its collapse

1980 AMC brochure
1980 AMC brochure showcased both cars and the corporate headquarters (Old Car Brochures).

Even AMC’s gleaming new headquarters building — called the American Center — turned out to be a questionable idea. Detroit’s mayor was so angry that AMC moved its headquarters outside the city that he barred the company from bidding on contracts (Hyde, 2009).

Although the land for the new headquarters was purchased in 1973, when company profits were soaring, AMC was in permanent decline by the time the 24-story building was occupied in 1975. When the above-mentioned 1979 brochure was printed, only a “partnership” with Renault could save AMC (at least in name).

The French automaker failed to turn AMC around despite making significant investments over most of the 1980s. AMC’s headquarters building was sold off and is now leased to a variety of tenants (Wikipedia, 2020). However, it’s still called the American Center.

Today this building stands as a monument to Chapin’s hubris. Much like Packard CEO James Nance, he vainly thought that he could run AMC like a much bigger automaker. Instead he ran it into the ground.

NOTES:

This is a reworked version of a story originally posted July 6, 2014. Production figures for American Motors cars are from Over 100 Years: The American Auto (Auto editors of Consumer Guide2010) and Wikipedia (2013). 

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Charles Hyde's book on AMC

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